Frequently Asked Questions
Everything you need to know about bringing Ambleside style into your home.
What is the standard delivery timeframe for furniture sets?
Most in-stock items are delivered within 7-14 business days. For handcrafted or custom-made pieces, please allow 4-6 weeks for production and white-glove delivery.
Do you offer professional assembly services?
Yes, we offer a White Glove Delivery service which includes room-of-choice placement, full assembly, and removal of all packaging materials for a flat fee.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items in original condition. Please note that custom upholstery and final sale items are not eligible for return.
Are your wood products sustainably sourced?
Sustainability is at our core. We partner with FSC-certified suppliers to ensure our timber is harvested responsibly, protecting forests for future generations.
How can I track my freight shipment?
Once your order leaves our warehouse, you will receive an email with a tracking link and the contact details of our freight partner to schedule a delivery window.
Do you provide fabric swatches before I purchase?
Absolutely. You can order up to five complimentary fabric swatches through our website to ensure the color and texture perfectly match your living space.